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Complexity Is Necessary. Complicated Must Not Be Tolerated.

Complexity is necessary. Complicated must not be tolerated. This paper shows senior leaders how to tell real complexity from the clutter that creeps in under pressure, why treating complex problems like complicated ones makes things worse, and what to do instead, from small safe-to-fail experiments to cutting needless layers. It ends with Dean's Discovery, Design, Development approach and ten reflection questions for your leadership team.

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